This Privacy Policy describes how Gonggan Time Co., Ltd. collects, uses, and protects the personal information you provide when you use our online platform and services available through our site. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information to provide and improve our services to you. The types of personal information we may collect include: - Personal identification details: such as your name, billing address, shipping address, email address, and phone number when you place an order or register an account. - Payment information: such as credit card details or other payment method information processed through secure payment gateways. We do not store full payment card details on our servers. - Order details: information about the products you purchase, order history, and transaction details. - Communication data: records of your correspondence with our customer support. - Usage data: information about how you access and use our site, including browsing history, product views, and interactions with our services. This may include IP address, browser type, device information, and pages visited. - Marketing and communication preferences: your preferences in receiving marketing from us.

How We Collect Your Information

We collect information in various ways: - Directly from you: when you create an account, place an order, contact customer support, or subscribe to our newsletters. - Automatically: as you navigate through our site using cookies and similar tracking technologies. - From third parties: such as payment service providers who provide us with transaction details.

Legal Basis for Processing

We process your personal information based on the following legal grounds: - Performance of a contract: Processing is necessary to fulfill your orders and provide the services you request (e.g., process payments, ship products). - Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and for marketing purposes, provided these interests are not overridden by your data protection rights. - Compliance with a legal obligation: Processing may be necessary to comply with applicable laws, regulations, or legal processes. - Consent: In specific cases, we may rely on your consent to process certain personal information, such as for sending marketing communications where required by law. You have the right to withdraw consent at any time.

How We Use Your Information

We use your personal information for various purposes, including: - To process and fulfill your orders, including managing payments, shipping, and returns. - To manage your account and provide customer support. - To communicate with you about your orders, account, and our services. - To improve our site, products, and services based on usage analysis and feedback. - To personalize your experience on our site, such as showing you relevant products. - To send you marketing communications about products, promotions, and news that may be of interest to you, where you have opted in or where permitted by law. - To detect and prevent fraud and other illegal activities. - To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We may share your personal information with third parties in the following circumstances: - Service providers: We share information with trusted third-party vendors and service providers who perform services on our behalf, such as payment processors, shipping carriers, IT service providers, and marketing service providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. - Legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government request). - Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will vary depending on the type of data and the purpose of processing. For example, we retain order information for a certain period to meet tax and accounting obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as using strong passwords.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include: - The right to access: Request a copy of the personal information we hold about you. - The right to rectification: Request correction of inaccurate or incomplete personal information. - The right to erasure (right to be forgotten): Request deletion of your personal information under certain circumstances. - The right to restrict processing: Request that we limit the processing of your personal information under certain conditions. - The right to object to processing: Object to the processing of your personal information for certain purposes, such as direct marketing. - The right to data portability: Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller. - The right to withdraw consent: Withdraw your consent at any time where processing is based on consent. - The right to complain: Lodge a complaint with a supervisory authority responsible for data protection.

To exercise these rights, please contact us in writing at the physical address provided below. We may need to verify your identity before processing your request.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, track user movements, and collect demographic information. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.

International Data Transfers

As we operate internationally, your personal information may be stored and processed in countries outside of your own, including in the Republic of Korea where our company is based. These countries may have different data protection laws than your country. When transferring your data internationally, we take steps to ensure that your information receives an adequate level of protection consistent with applicable data protection laws, such as using standard contractual clauses or relying on adequacy decisions where available.

Children's Privacy

Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us in writing at:

Gonggan Time Co., Ltd. 142 Teheran-ro 7th Floor Gangnam District, Seoul, 06234 Republic of Korea